Support Helpline No. : +91 7065547130 / 31 / 32
U M Software & Services, operating under the brand name UM Group ("UM Group", "we", "us" or "our"), respects your privacy and is committed to protecting the personal information that you provide to us.
This Privacy Policy explains how we collect, use, store, disclose and protect information when you visit or use our website at umgroup.co.in, contact us, request a quotation or demo, purchase our products or services, or otherwise interact with us.
By using our website or providing information to us, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain consent in the appropriate manner.
Depending on how you interact with UM Group, we may collect the following categories of information:
We use information collected through our website and business interactions for legitimate business and service-related purposes, including:
If you request information, a demo, quotation or other services from us, we may contact you regarding your enquiry, requested service or transaction.
Where permitted by applicable law, we may also send information about relevant products, services, offers or updates. Promotional communications will be subject to applicable consent and communication requirements.
You may opt out of promotional communications at any time by using the available unsubscribe mechanism or by contacting us using the details provided on this page. Opting out of promotional communication will not affect essential transactional or service-related communications.
We do not sell or rent your personal information to third parties. We may share information where reasonably necessary for providing our services, operating our website or meeting legal obligations.
Our website may use or link to third-party services, platforms, payment gateways, analytics services, software providers or other external websites.
Third-party services may collect or process information according to their own privacy policies and terms. UM Group does not control the privacy practices of independent third-party websites or services.
We recommend reviewing the privacy policies of third-party services before providing personal information through those services.
UM Group may use cookies and similar technologies to operate and improve the website, remember certain preferences, understand website usage and measure the effectiveness of our marketing activities.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, use, alteration, disclosure or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements and complying with applicable legal, tax and regulatory obligations.
When information is no longer required for these purposes, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.
Subject to applicable law and the nature of the information held by us, you may have the following rights:
To exercise a privacy-related request, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
Our website and services are intended for businesses, professionals and general users and are not specifically directed towards children.
We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
We rely on the information provided by users and customers to respond to enquiries and provide services. You are responsible for ensuring that the information submitted to us is accurate, complete and up to date.
Where customers provide business information, accounting information, documents or other data to UM Group for implementation, training, support or other services, such information will be handled for the purpose of providing the requested service and in accordance with applicable agreements and legal requirements.
Customers should avoid providing unnecessary sensitive personal information when submitting enquiries or support requests.
Some technology, hosting, analytics, communication or payment service providers used by UM Group may process information from locations outside India. Where applicable, such processing will be subject to the terms and safeguards provided by the relevant service provider and applicable law.
Our website may contain links to websites operated by third parties. These links are provided for information or convenience and do not mean that UM Group controls or endorses the privacy practices of those websites.
We encourage users to review the privacy policy of any external website they visit through links on our website.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.
The updated Privacy Policy will be published on this page. The revised policy will apply from the date it is published unless otherwise stated.
If you have questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
U M Software & Services (UM Group)
Email: info@umgroup.co.in
Phone: +91 9910247130